Updated:May 7, 2021
HY-Shield Virtual Expert is a secure on demand real-time visual interactive technical support service from Hyster-Yale Group which helps maximize the customer experience.Virtual Expert creates a visual support connection between customers, dealers and HYG subject matter experts. This allows for collaboration between sales, service, and business-related areas within the forklift industry. This unique service delivers immediate support results that helps build relationships, increase uptime, reduce maintenance expenses and provide additional equipment training for less experienced technicians. Virtual Expert provides a private and highly interactive experience for all parties through use of hands-free headset, software, WIFI connection and an OE support expert. HY-Shield Virtual Expert provides teams with immediate access to augmented content and remote expertise to acceleratedecisions in the field and create assets for knowledgemanagement systems.Designed to troubleshoot, inspect and maintain assets inthe field, Virtual Expert provides a secure and highlyinteractive experience with access to workflow content andthe ability to share live video, audio, telestration and imageswith remote technicians - even in limited bandwidth conditions.Virtual Expert can be run in Expert or Field mode.Expert mode gives users access to all features and settingsincluding remote camera controls. Field mode provides asimplified interface for large field service teams or interactivewith external guests such as customers or vendors.In addition to the Virtual Expert application for mobiledevices, wearables, and computers, HYG provideshosted infrastructure services, specialized collaborationdevices, and enhanced management capabilities. Using theVirtual Expert Manager tool, an enterprise can enforcesecurity and privacy settings, set network/bandwidthcontrols, analyze usage, and manage user license policies.This application includes VoIP audio. Some mobile networkoperators may prohibit or restrict the use of VoIP functionalityover their network and may also impose additional fees orcharges in connection with VoIP. Please check the terms ofyour agreement with your network operator.
Mod Info:Free purchase
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- Radio stations*
- Map of GTA 5*
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*will be added when available
What's in this version:*update 1.04*
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